Why Choose Mediation?

Most trial attorneys will admit they have won cases they should have lost and lost cases they expected to win.  Juries are generally hard working and take their responsibilities seriously. However, juries can be unpredictable and often decide cases for unexpected reasons. Settlement of a case ensures the parties maintain control over the the outcome of their case.  The terms of a settlement in mediation requires approval by the parties to the dispute.

As a litigator it has been Norma Marshall’s philosophy that “a settled case is a good case”. This too is usually the viewpoint of clients, insurance professionals and the court system. Mediation not only enables parties to resolve conflict, it is a means to control costs of the litigation process, saves time and provides closure.

As a mediator it is rewarding and is always Norma Marshall’s goal to assist the parties in identifying and evaluating the issues of a dispute and working to an equitable resolution, satisfactory to all parties involved.

Why Marshall Mediation?

Much of the mediation process depends on the mediator’s skill and training. Norma Marshall has more than 20 years of litigation experience. She has extensive trial experience and is a skilled negotiator.  She received formal mediation training from the Straus Institute for Dispute Resolution at Pepperdine Law School and has participated in hundreds of mediations.

Norma Marshall has superior communication skills and the ability to diffuse contentious situations. Her professional, calm and comfortable demeanor instills confidence and trust.

Marshall Mediation is committed to assisting parties achieve resolution to their disputes. She is also mindful of cost containment and will work with the parties to achieve both of these goals.

On the occasion when a dispute does not result in full and final settlement at mediation, Marshall Mediation will follow the matter and continue to work until resolution is achieved.